WireMasters regularly measures the performance of the Quality Management System as it relates to meeting customer requirements and expectations. Operating daily towards our business and quality policy of, “Quality is not expensive, it is priceless,” WireMasters strives to fully meet or exceed our customers' expectations by providing:
While Quality is important, on-time delivery is vital when encountering tight deadlines; especially for our MRO shops and OEM customers. WireMasters now has four locations throughout the U.S. (Arizona, Rhode Island, Tennessee, Texas) and we maintain strong relationships with our shipping partners for late pickups and earlier shipments. These are vital details in making sure your material is delivered on time. WireMasters strives to present each customer with unsurpassed service in all aspects of the business relationship. This dedication has been recognized many times in recent years with service and quality awards from many of the world's leading aerospace manufacturers. For more about how we deliver on our quality commitments, contact your WireMasters account representative today. Check back to monitor our monthly Quality Management System evaluation scores.
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WireMasters® is always in pursuit of excellence. Our monthly RMA goal is a 98% acceptance rate.